Vehicle Pickup & Delivery Guide

Before the driver arrives

Note existing mechanical quirks honestly: a sticky parking brake, a temperamental starter, a door that needs a particular touch. Drivers handle unfamiliar vehicles every day and a thirty-second explanation prevents most of the small frustrations that occur at loading.

Photograph the vehicle thoroughly in daylight. Take wide shots of each side, then closer images of the bumpers, wheels, mirrors, roof and any existing imperfection. Photograph the odometer and the fuel gauge as well. The whole exercise takes ten minutes and gives you a dated record that is entirely your own.

Address active fluid leaks before shipping. A vehicle on an upper deck drips onto the one below it, and carriers may decline a unit that is visibly leaking. If a leak cannot be fixed before pickup, say so when booking so it can be assigned a lower position.

Fold in the mirrors, remove roof racks, bike carriers, spoilers and any loose exterior accessory. Anything that can be removed easily should be, both to prevent damage and because protruding accessories can affect how the vehicle fits in its assigned position on the deck.

Signing the bill of lading

A carrier's route is a chain of commitments. Each stop influences the next, so a delay at an earlier pickup can shift the timing of yours. Well-run shipments account for that by working with realistic windows instead of single fixed times, and by keeping the customer informed as the picture becomes clearer.

Insurance in auto transport sits with the carrier operating the equipment, and coverage details vary between operators. Ask what applies to your specific shipment and read the answer rather than accepting a general reassurance. We will always tell you what we know and point you to the carrier's documentation rather than invent a figure.

Auto transport works through a network of carriers, each running a route with a fixed number of deck positions. When you book vehicle shipping, your vehicle is matched to a truck whose lane already runs near both your pickup and delivery points. That matching step is what keeps costs reasonable: a carrier filling the last space on an existing route can price the move far better than one making a special trip.

Load positioning affects more than convenience. Heavier vehicles generally sit low and toward the axles, taller vehicles avoid the top deck where clearance is tight, and vehicles dropping first sit where they can be removed without unloading everything else. It is a small logistics puzzle solved before the truck leaves.

The delivery inspection

Most deliveries are unremarkable, and that is the goal. A vehicle arrives, it matches its condition report, the paperwork is signed and the customer drives away. The preparation earlier in the process is what makes the final step so brief.

After delivery, give the vehicle a wash and a short shakedown drive. Road film accumulates on open transport, and a few miles will tell you quickly whether anything needs attention.

Keep your copy of the completed bill of lading. Together with your own photographs, it forms the complete record of the shipment, and it is the first thing anyone will ask for if a question arises later.

If you cannot be present, nominate someone in advance who can inspect and sign on your behalf. Make sure they understand what to look for, because their signature has the same weight as yours would.

Releasing the vehicle to someone else

Be cautious with a quote that sits far below everything else you have seen. Auto transport is a competitive market with visible costs, and a number well under the going rate often means the shipment will sit unassigned until the price is revised upward. A realistic quote that moves on schedule is worth more than an optimistic one that does not.

Quotes are estimates until a carrier is assigned to the lane. We will always tell you what a quote is based on and what could change it, because a price presented as a guarantee and then revised is worse than an honest range explained clearly at the beginning.

To request a quote for vehicle shipping, the useful details are simple: both ZIP codes, the year, make and model, whether the vehicle runs, your preferred timing and whether you want open or enclosed equipment. With those in hand we can give you a realistic figure rather than a placeholder.

Lane density matters more than most people expect. A route between two large metro areas has many carriers competing for freight, which tends to hold prices down. A route ending in a rural county may require a truck to travel empty in one direction, and that empty mileage has to be paid for by the shipment that caused it.

Frequently Asked Questions